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Uncover the Secrets to Effective Customer Research + Free Training Alert!
I use the podcasting app Snipd, which has become an indispensable tool for me. It allows me to effortlessly take notes, both in text and audio formats, right from my favorite podcast episodes - with one click. It's truly a game-changer!
Just last week, I tuned in to the latest episode of the Creative Confidence Podcast, and they delved into one of my all-time favorite topics: customer interviews. Personally, I've always leaned towards meaningful, one-on-one interactions with a select group of customers over generic surveys. Surveys lack the depth of personal engagement and the ability to ask clarifying questions that I find essential.
In this particular episode of the Creative Confidence Podcast, they dissected the art of learning from customers, shedding light on the most effective approach. You can catch a quick 30-second snippet of their insightful discussion right here:
Enjoy the insights,
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