I usually teach to ask why in interviews or in conversations. But sometimes why questions seem to be too intrusive. A more powerful way of asking for the reason why they feel how they feel is simply to say “because…” instead of asking “why did you feel frustrated?”.
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Let people play at work. Research at the University of Toronto found that people who have fun at work are more creative and productive. They also make…
If you are working on defining your future strategy here's my tip for you: Treat your strategy as a product. What does it mean? Don’t waste money or…
Here are two questions that many people always ask in customer interviews. “How do you like it?” Don’t use it. Never ask people what they like or don’t…
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Do not try to be there for everybody. If you focus on everybody, you focus on nobody. Deliberately exclude some groups of people. Deliberately target…
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“Today, if you’re not disrupting yourself, someone else is; your fate is to be either the disrupter or the disrupted. There is no middle ground.” …
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“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away” - Antoine de Saint-Exupéry The French…
Do you plan an event - a birthday party, a team event, a party with friends, or a huge corporate event - and you don't know how to make it great? Maybe…
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Patti Smith
Patti Smith
Patti Smith
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The Magnet
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Matzes High Five!
Matze Hielscher

101 Innovation Hacks