My Old Simply Good Business Newsletter

My Old Simply Good Business Newsletter

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My Old Simply Good Business Newsletter
My Old Simply Good Business Newsletter
Don't Just Focus on Product Quality
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Don't Just Focus on Product Quality

Adam Egger's avatar
Adam Egger
Sep 11, 2021
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My Old Simply Good Business Newsletter
My Old Simply Good Business Newsletter
Don't Just Focus on Product Quality
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Did you know that customers are willing to pay significantly more for an experience than a product?

Only 30% of their satisfaction rating (like the NPS score) is based on the product quality, the oth…

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